Reality check here. The seam fits together quite well, but my wife and I were unpleasantly surprised by the degree of the color mismatch. Is that considered normal?
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That is, in my opinion at least, quite substandard. It looks as though they put two pieces from different batches together.
Seams are almost inevitable but they should carefully match pieces so that they are nearly invisible. I'll bet that if you were to go to their showroom and look at some seams you'd have a difficult time figuring out that there was a seam there.
I'd absolutely have a discussion with the company that sold and installed this. It's UNACCEPTABLE!
jwh20
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No, it is COMPLETELY unacceptable, and whoever installed it knows that. Ask him if he would accept that level of workmanship in his own house. He wouldn't, and neither should you. If you haven't paid for it yet, I would arrange to put the money in escrow until it is remedied. A big hassle, but better than living with that inferior product.
Ronnie Childs
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