We had new baseboards installed (alongside our new floor). The result looked surprisingly rough to our eyes but we have no notion about what to expect. The installer and floor store told us that this is perfectly normal -- we just have to caulk and paint.
If anyone out here is knowledgeable about this, we would really appreciate their opinion.
Thanks!
Some contractor work success is in the eye of the beholder, but this is just plain unacceptable. This person does this for a living? The contractor works for the flooring store? If so, post reviews of the experience to warn others at least. Has the store seen these photos?
This wouldn't be acceptable for a DIYer let alone a professional. My guess is that his/her miter saw guide needs adjustment/cailbration or that the angles are correct but the walls are out plumb and not square. The installer should have at least done the caulking to cover the lousy job. Take some pictures and show them to the company the installer works for. Withhold final payment until they correct it.
This would be acceptable was it 13-year old building their treetop house.
Demand the rework. Warn others not to use their services.
This is a tad worse than the quality that was done when my townhouse was built. A lot of caulk was used to make it marginally acceptable. A lot of that caulk needs to be redone 20 years later
This is ****. Sorry, I can't be more positive than that.
I've just installed a load of skirting - as a DIYer who has only done it once before, using consumer grade tools, in a 1950s house with walls about as straight as a banana - and it looked SIGNIFICANTLY better than this, even before caulking.
If I was paying a professional to do it, I would expect it to be done to a professional standard, not look like it was done by the work-experience kid after a few pints!! They should have caulked it at the very least (although even that would be a bodge job, as those cuts are very poor).
In the UK at least, you would need to give them a reasonable opportunity to sort it out (free of charge of course) before you can start looking at legal remedies, but I'd certainly be documenting everything, and withholding payment until you're happy with it.
This is exactly why I do all my own home renovation work (unless legally unable to do so, e.g. gas and major electrical work, or the costs of tools/equipment would be prohibitively/disproportionately high); I realise it's obviously not possible for everyone due to a variety of reasons, but from my experience, finding a decent tradesman who actually does a good job and takes pride in their work is the exception rather than the norm (anyone fresh out of school can buy an old van, spend £50 on some vinyl lettering, and call themselves a painter & decorator).
It might take a bit longer to get things done - due to needing to fit it around work & kids - but at least I know it will be done to a standard I'm happy with (and probably cheaper!)
