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I was trying to install an upgraded outlet with USB-C and noticed an issue in existing outlet.

I used a Klein Tools GFCI RT250 LCD outlet tester. It said outlet was wired correctly (including ground). But I only see one hot and one neutral. Shouldn't tester have said open ground?

Uploading picture of outlet in question.

I'm also uploading picture of another outlet in same room where tester said it's wired correctly but looks like only neutral and hot wires connected. For that one, it looks like there's a ground wire in box but it's not connected to outlet

Very confusing. I didn't install these.

Klein Outlet Tester

outlet in question

other outlets in same room

4 Answers4

30

It might be grounded through the the receptacle yoke and the grounded steel box.

Using receptacle mounting screws for ground connection

Pull the outlet away from the box and try the tester again.

Steve Wellens
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The wires in the box being orange and gray indicate they are fed through metal conduit.

The metal box is grounded through metal conduit back to the breaker box.

When the outlet is attached to the box it becomes grounded.

RMDman
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As others have said your receptacle is likely grounded through a metal conduit system. However, it's worth remembering that an indication of "grounded" on an outlet tester does not always mean an outlet is grounded in a compliant manner.

In the USA it is acceptable in most cases to ground a metal box via a conduit system, however the receptacle must also be grounded to the box. My understanding is there are several ways of doing this.

  • The receptacle yoke has "hard flush metal contact" with the box. This generally only applies in surface-mount work. Flush work usually has a gap between yoke and box.
  • The receptacle is "self-grounding" and designed to make a reliable connection to the box even if there is a gap. If this is the case it should be marked as such.
  • With a link wire.
Peter Green
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tl; dr: your existing grounds are inadequate. Best way to fix it is to add a ground pigtail from each receptacle to its box. Do the same for your USB-C equipped outlets you intend to swap out.

Why did it test ‘ok’? In the first photo, the metal box is providing the ground, sort of. When the receptacle is screwed down there is continuity from the receptacle mounting tab (yoke), the mounting screw, to the box, through the conduit, and back to the panel. It relies on the screw making contact with the mounting tab.

Using EMT (metal conduit) as a ground is acceptable by code, as long as the EMT was installed correctly (can't tell, let's hope) and the receptacles are set up correctly (spoiler alert: they aren't.)

Problem is, the receptacle ground as shown is not reliable, because the receptacle isn't a ‘self grounding’ type. (We’ll talk about those below.)

Why isn't it reliable? The receptacle can wiggle a bit since the screws aren't torqued down tight to the box (they can't be, the yoke is resting on the drywall.) As a result there's no solid gas-tight seal between screw and the yoke. If a hot-to-ground fault happens there will be arcing at the screw, possibly causing a fire if it doesn't pop the breaker quickly.

You can test this theory by loosening the screws a bit and waggling the tester in the socket. The tester will show that the ground is intermittent.

In your second and third photos where the receptacle is out, your tester will in fact be showing an open ground. A side note: the color coding is slightly weird. Looks like red is hot and gray is neutral, which is ok by code (In the US neutral can be white or light grey, in Canada light gray is only for a 3-phase neutral.) If it tested ok when it was screwed down then your hot and neutral are not swapped.

Back to grounding. The best way to get a reliable ground on the receptacle is to run a grounding pigtail from the receptacle to the box. Like this:

enter image description here

From here: https://eepower.com/technical-articles/nec-basics-connections-and-continuity-of-equipment-grounding-conductors-in-receptacles-and-boxes/

I strongly recommend installing these on all your outlets (existing, and the ones you intend to upgrade to USB-C). Done up this way there's no mechanical issue at all: each receptacle will have a have a dedicated, low-resistance ground connection to the box with a gas-tight seal at both ends of the pigtail.

While installing pigtails sounds like a lot of work, it will take less time to install them than swapping your receptacles to self-grounding types. To save time and labor you can buy bags of pre-made pigtails with screws. You'll also save money since you don't have to buy new receptacles, other than the ones you intend to upgrade to USB-C.

Pigtails: safer, less effort, less money. It's a no-brainer.

Your other option is to replace all your outlets (whether you intend to upgrade them to USB-C or not) with 'self-grounding' types, which have metal tabs on their yoke that make spring contact with one screw. This makes a reliable, wiggle-resistant contact to the screw regardless of whether it's fully tightened down against the metal box or not.

Here's an example:

enter image description here

from here: https://www.homedepot.com/p/GE-15-Amp-Heavy-Duty-Grounding-Duplex-Receptacle-2-Outlet-Light-Almond-42478/306654222#overlay

Notice the price: more expensive than the normal Decora outlet.

What about USB-C with self-grounding? A quick search shows some from Hubbel, Leviton and others. They're expensive - you'll have more choices if you opt to go with non-grounding and pigtail.

That said, I find it somewhat worrying that they failed to properly ground the outlet. Perhaps a DIYer installed the 3-prong outlets in place of a 2-prong ones and failed to run the ground pigtail?

hacktastical
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