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The detergent dispenser in our KitchenAid dishwasher was broken. I removed the door's cover and saw that the plastic drum piece that controls both the detergent release door and the rinse aid dispenser was melted (see image below).

I ordered and installed a new detergent dispenser unit, assuming that would fix the problem. However, the detergent release door still won't open during the wash cycle, nor does the rinse aid appear to get used. I made sure to reconnect all the cables the way I had found them.

What else could be broken? Any way to fix it?

Thanks so much and best regards,
Hannes

Dishwasher Model KUDX03FTSS3
Serial Number FW4401841

enter image description here

hannesario
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2 Answers2

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I have a very similar model of dishwasher, and have had the repairman try and fix the dispenser numerous times with it clogging / sticking after a short time.

The last repairman suggested to just toss the soap pod in with the dishes and not try and use the dispenser.

Have been doing this now for at least a year with success.

jjdebarros
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I just had a technician over, and he helped me spot two fried areas on the control board. We ordered a replacement control board, which he expects to fix the issue. I'll make an edit here if that's not the case, or if I arrive at any additional insight in the process. Thanks so much y'all for your help!

hannesario
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